FAQs

FREQUENTLY ASKED QUESTIONS

When will I get my embroidery digitized file back?

Our standard time is 4 -12 Hours if there is no urgency, In case you require urgent then we deliver it within 4 hours.

How much do I need to pay to get my design file digitized?

We offer flat rates where you will not pay any extra amount for stitch count. We will give you reasonable price. You can get a free quote to know the estimate of your design files.

How can I make the payment?

Payments processed through PayPal and 2checkout. So, you can pay through either PayPal or debit/credit cards. But if you have any difficulty in payment then you can contact us. So, we can provide you the other solution.

How can I believe you will provide excellent quality?

We will provide you a preview of your design file before you can make a payment for it, so you won’t pay unless you see the quality of digitizing. Plus we offer free editing and free design backup.

Is there a way I can see my embroidery design preview before the payment?

Yes, we will send you a preview of your machine embroidery design before you make a payment. So you can know the quality of your embroidery digitized design before paying for it.